Privacy Policy

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AGL Maritime Limited takes your privacy very seriously and recognises the importance of protecting the privacy and the rights of individuals in relation to their personal information. The purpose of this policy is to outline how AGL Maritime Limited has established measures to protect your privacy and information rights.

AGL Maritime Limited collects and processes personal data about you when you interact with us and when you purchase or supply services from us. The personal data AGL Maritime Limited processes includes:

• Name;
• Email addresses;
• Profession, Occupation, and Job title;
• Any additional information relating to you that you provide to us directly through our website; and
• Information you provide to us through any telephone enquiries made from time to time.

AGL Maritime Limited collects personal information in the following ways:

• Directly from you, such as when you provide information by phone or in documents such as our contact form on our website; and
• From our own records of how you use AGL Maritime Limited services.

AGL Maritime Limited processes the personal data identified in the ‘Information AGL Maritime Limited Collects’ section of this policy for the following purposes:

• As required to establish and fulfil a contract with you: For example, if you enter into an agreement with us to receive or supply services. This may include communicating with you, providing customer services, billing, and arranging the delivery or other provision of services. AGL Maritime Limited requires this information to enter into a contract with you and is unable to do so without it.
• To comply with applicable laws and regulations.
• In accordance with our legitimate interests: Protecting AGL Maritime Limited's business interests and legal rights, including but not limited to, use in connection with legal claims, compliance, regulatory and investigative purposes (including disclosure of such information in connection with legal processes or litigation).
• Personalisation: AGL Maritime Limited may use information you provide to personalise our communications to you, our website, and our services for you, in accordance with our legitimate interests.

AGL Maritime Limited is committed to protecting the security of your personal information. We take all reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorised access, modification, or disclosure. Measures include:

• Having in place technical and organisational measures designed to ensure the ongoing integrity, availability, and resilience of processing systems and services;
• Limiting physical access to our premises;
• Limiting access to the information AGL Maritime Limited collects about you;
• Ensuring that we have appropriate security safeguards to keep personal information secure; and
• Where required by law, destroying or de-identifying personal information.

For the purposes outlined above, under ‘How Does AGL Maritime Limited Use This Information,’ we may disclose your personal information to organisations or persons outside of AGL Maritime Limited.

Where appropriate, these disclosures are subject to privacy and confidentiality protections and other requirements under relevant data protection regulations. The organisations and persons we usually disclose information to include:

• Information technology providers, e.g., cloud service providers;
• Your representatives (if necessary);
• AGL Maritime Limited professional advisors, including our accountants, auditors, and lawyers;
• Government and regulatory authorities and other organisations, as required or authorised by law or if needed for the legal protection of our legitimate interests in compliance with applicable laws; and
• Our related companies.

Some of these organisations or persons may be located in other countries. The countries in which these organisations or persons are located will vary, but in the course of our ordinary operations, we generally disclose personal information to organisations or persons located inside the European Economic Area (EEA) or to other worldwide jurisdictions where our day-to-day operations permit. When we share your personal data in this way, we will do so in accordance with applicable data protection laws and take appropriate steps to ensure the third parties undertake to ensure the appropriate safeguards are in place to protect the personal data.

This website contains links to other websites not operated by AGL Maritime Limited. AGL Maritime Limited is not responsible for the privacy practices or the content of any non-AGL Maritime Limited websites to which we link from this site. We are not responsible for the protection and privacy of any information you provide whilst visiting other websites and sites not governed by our privacy policy. We cannot control the content or security of such websites. We cannot be held responsible for any loss or damage incurred by a user as a result of visiting such websites. No links are intended to be, nor should be construed as, an endorsement of any kind by us of that other website.

As AGL Maritime Limited is not legally responsible for the content and the data protection compliance of such third-party-operated websites, we kindly ask you to closely pay attention to the respective privacy terms of these third-party-operated websites.

We will not keep your personal information for any purpose longer than is necessary and will only retain the personal information that is necessary in relation to the purpose. We are also required to retain certain information as required by law or for as long as is reasonably necessary to meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.

• Business Contacts or Suppliers: We will keep your information for the length of any contractual relationship you have with us and after that for a period of 6 years, excepting information that we are required to retain as above.
• Website Enquiries: Where you are an individual who has provided us with information through our website contact form, we will only retain your data until you unsubscribe from our communications or, if you have not unsubscribed, while you interact with us and our content or for 6 years from when you last interacted with us or our content.

Under current data protection regulations, you are entitled to:

• Right to Access: You have the right to access your personal data and supplementary information.
• Right to Rectification: If the information we hold on you is inaccurate or incomplete, you can request we correct this.
• Right to Erasure: You can request we delete or remove personal data where there is no compelling reason for us to continue processing.
• Right to Restrict Processing: You have the right to request we cease processing your data if:
  
  • You consider it inaccurate or incomplete;
  • You object to processing and we are considering whether we still have a legitimate interest to process it; and
  • We don’t need the data for the original reason we collected it, but may need it to support a legal claim.
• Right to Data Portability: Where you have consented to our processing your data, or where the processing is necessary for us to deliver a contract, you can request a copy of that data be provided to a third party in a structured, machine-readable, and electronic form.
• Right to Object: You have the right to object to our processing under certain circumstances. For example, you can object to:
  
  • Direct marketing; and
  • Processing for purposes of scientific/historical research and statistics.

We recognise that you may have questions on how we process and/or store your personal information or may want to change either the information we hold on you or how we communicate with you in the future. If you have any questions in respect of this policy, or would like to exercise your rights as a data subject, please contact our privacy officer at:

Email: contact@aglmaritime.com

If you do make a complaint or allege a breach and we fail to respond to your complaint or you are dissatisfied with the response that you receive from us, you also have the right to lodge a complaint with the local data protection authority if you believe that we have not complied with applicable data protection laws.

Over time, aspects of our business or technology may change as we respond to changing market and technological conditions. This may require our policies to be reviewed and revised. We reserve the right to change this privacy policy at any time and to notify you by posting an updated version of the policy on our website. If at any point we decide to use personal information in a manner materially different from that stated at the time it was collected, we will notify users by email or via a prominent notice on our website and, where necessary, we will seek the prior consent of our users.